Privacy Policy

Effective Date: 01/29/2025

At ArqCos Studio, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://arqcosstudio.com/, use our services, or interact with us.

By using our website for our architectural design services, you consent to the practices described in this Privacy Policy. If you do not agree with these terms, please refrain from using our website.

1. Information We Collect

We may collect the following types of information when you interact with our website:

1.1 Personal Information You Provide to Us:

Contact Information: Name, email address, phone number, billing address, and shipping address.

Payment Information: Credit card or payment method details (processed securely through third-party payment providers).

Account Information: Login credentials (if applicable).

1.2 Automatically Collected Information:

When you visit our website, we may collect:

Device Information: IP address, browser type, operating system, and device type.

Usage Data: Pages viewed, time spent on our website, and other analytical data.

Cookies and Tracking Technologies: Information collected via cookies, web beacons, and similar technologies.

1.3 Information from Third Parties:

We may receive additional information about you from third-party services, such as payment processors or social media platforms, when you interact with us through those platforms.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

To process transactions and fulfill orders.

To provide customer support and respond to inquiries.

To send updates, promotions, or newsletters (only if you’ve opted in).

To improve our website, products, and services.

To ensure compliance with legal obligations and enforce our Terms and Conditions.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers:

We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, and website hosting.

3.2 Compliance with Laws:

We may disclose your information when required to comply with legal obligations, such as responding to subpoenas, court orders, or government investigations.

3.3 Business Transfers:

In the event of a merger, sale, or transfer of all or part of our business, your personal information may be transferred as part of the transaction.

4. Your Rights and Choices

4.1 California Privacy Rights (CCPA):

If you are a California resident, you have the right to:

Request to know what personal information we collect, use, and disclose.

Request the deletion of your personal information.

Opt-out of the sale of your personal information (though we do not sell personal information).

To exercise your rights, please contact us using the details in Section 7 below.

4.2 Cookies and Tracking Technologies:

You can manage cookie preferences or opt out of certain tracking technologies by adjusting your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, use, or disclosure. However, no online platform is completely secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

ArqCos Studio
6606 Variel Ave, Canoga Park, CA 91303
arqcos.info@gmail.com
562-526-4942

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date.” Your continued use of our website or services constitutes acceptance of the updated Privacy Policy.